LBjewelsCo

Your Everyday Meaningful Jewellery

Sydney, New South Wales
|
| 455 Sales | 5 out of 5 stars 5 out of 5 stars

LBjewelsCo is a Star Seller!

Smooth dispatch

Has a history of dispatching on time with tracking.

Speedy replies

Has a history of replying to messages quickly.

Rave reviews

Average review rating is 4.8 or higher

Announcement    ☎️ HAVE A QUESTIONS? SEND ME A MESSAGE AND I USUALLY RESPOND WITHIN MINUTES.
➤ Shop our V-Day sale from 15-50% off site wide sale. Shop your V-Day gift now💘
➤ Get to know our customer reward program. Read about them at our shop FAQ section below.
➤ Join our mailing list and get 10% off welcome offer in your first email. Click below link to subscribe.
http://bit.ly/3YPMAcn
➤ For German customers and orders, please refer to my FAQ below on Verpackungsgesetz (LUCID Packaging Register)
Thank you so much for choosing our shop! Every order means the world to us.

Announcement

Last updated on 05 Feb, 2024

☎️ HAVE A QUESTIONS? SEND ME A MESSAGE AND I USUALLY RESPOND WITHIN MINUTES.
➤ Shop our V-Day sale from 15-50% off site wide sale. Shop your V-Day gift now💘
➤ Get to know our customer reward program. Read about them at our shop FAQ section below.
➤ Join our mailing list and get 10% off welcome offer in your first email. Click below link to subscribe.
http://bit.ly/3YPMAcn
➤ For German customers and orders, please refer to my FAQ below on Verpackungsgesetz (LUCID Packaging Register)
Thank you so much for choosing our shop! Every order means the world to us.

455 Sales

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Ling Ooi

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Ling Ooi

Reviews

Average item review
5 out of 5 stars
(177)
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About LBjewelsCo

Sales 455
On Etsy since 2021

About LBjewelsCo

Shop members

  • Ling Ooi

    Creator, Designer

    Hi I am Ling Ooi. I design and handcraft every piece of your order from my jewelry studio based in Sydney, Australia.

  • Baby K

    Assistant

    Hi, I am Baby K. I am the reason behind the creation of LBjewelsCo. My role is to inspire and motivate my mama Ling.

Shop policies

Last updated on 26 Oct, 2022

Delivery

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
Paypal Visa Mastercard Apple Pay Klarna Gift card
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 24 hours of purchase

More information

Last updated on 18 Jul, 2023

Frequently asked questions

Gift wrapping and packaging

Each piece of jewellery purchased is ready to be gifted. Your order will include:
- A luxury jewellery box
- A Thank You card
- A gift note to write your message upon request at checkout!

Return policy

HOW TO RETURN?
LBjewelsCo accepts return if you have a change of mind. Buyers will need to contact us within 7 days when you received your purchase. Item need to be ship back within 30 days of delivery to LBjewelsCo under buyer's expenses.

Before you return a product, please make sure that:
- The product is in its original packaging.
- The product isn't used or damaged
- The product is free from scratches or dirt

NO RETURNS FOR EARRINGS!
LBjewelsCo does not accept return or refund for on earrings due to health and hygiene regulations.
Please ensure you choose your earrings carefully before purchase.

If you have any queries, simply just message us on Etsy or email us at hello@lbjewelsco.com.au. We will reply within minutes!

Shipping Policy

Please take note below when purchasing:-
- Kindly ensure that your mailbox is large enough to contain a parcel sized item 23cm x 16.5cm x 5cm.
- It is against our delivery protocol to leave the parcel at your doorstep or leave them at an unsecured location to avoid parcel being lost.
- If no one is at home to collect the parcel or your mailbox is small, our mailman will either leave you a note or email you your nearest post office or convenient store for collection. Please collection your parcel within 5 business days before they will be return to sender.
- There will be no refunds if you put in the wrong shipping address, and when item is already shipped out.

Shipping Fees

For production and order packing processing time is 1 business day.f

Domestic Australian orders shipping fees:
- Standard shipping fee is $8.90.
- Express shipping is available at a fee of $15

Domestic estimated delivery times:
- Standard shipping 3-7 business days, depending on zoning.
- Express shipping 2-4 business days, depending on zoning.

International orders shipping fees & estimated delivery times:
- For International orders depending on your country., shipping fee is range from $19 up to $29.
- International estimated delivery are roughly from 7 -20 business days, depending on your country. You can view delivery times stated on our individual listing when making purchases.

*IMPORTANT* - German Orders Only - Verpackungsgesetz (LUCID Packaging Register)

On January 1, 2019, Germany's Packaging Act "VerpackG" imposes requirements on online retailers selling to buyers in Germany. The Packaging Act promotes recycling and reuse of packaging materials (e.g. cardboard boxes, tape, and bubble wrap).

My brand LBjewelsCo is registered at the Packaging Register of the Stiftung Zentrale Stelle Verpackungsregister (Foundation Central Agency Packaging Register – ZSVR) with registration number DE2958406049705. My Dual System Licensing partner for the collection, sorting & recycling of the packaging is ACTIVATE by RECLAY.

As consumer please ensure that all received packaging is separated, reused and/or disposed of in the right recycling containers, at home or locally.

Regards,
Ling
Creator, LBjewelsCo

Customer Reward Program

We reward every of our loyal customer/s with our reward program. We will reward you with small gifts at every 2nd, 4th, 6th, 8th and so forth purchases that you've placed at our store. We will track your purchases through secured and confidential Etsy site. No fussy point systems that is difficult to keep track or remember!

What type of gift will I be receiving?
You'll get silver jewellery, it can be earrings or necklace.

Why we gift?
We appreciate and thankful for every order that we received and would like to reward you for purchasing with us.

How do I get my gift?
Your gift will be included with your order when you reached your target.

Customer Reward Program (continue)

What if I don't participate in the reward program?
You will always be entitled and be rewarded when you made your 2nd, 4th, 6th 8th and so forth purchases from us. There's no time frame for the loyalty program even if you will make your next purchase in months or years apart.

What if I am only a one time purchaser, do I still get anything?
Yes, we offer a free polishing cloth to every order that has gold filled jewellery. And we also offer to handwrite your special message on a gift tag for gifting, all absolutely free.